Shipping policy

Shipping Policy (South Africa)

1. General Information

SayitShop aim to deliver your orders safely, quickly, and reliably across South Africa. All orders are processed once payment has been confirmed.


Courier Services We Use

We work with trusted South African courier partners, including:

Courier selection may depend on:

  • Delivery location
  • Package size and weight
  • Service availability in your area

Tracking information will be sent once your order has been dispatched.


Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Custom, repair, or special-order items may require additional processing time.

Delivery Timeframes

Estimated delivery times:

  • Major Cities: 2–5 business days
  • Regional Areas: 3–7 business days
  • Remote/Rural Areas: 5–10 business days

Delivery delays may occasionally occur during peak periods or due to courier-related issues.



Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp to monitor your parcel.


Incorrect Address / Failed Delivery

Customers are responsible for providing accurate delivery details.

If a parcel is returned because of:

  • Incorrect address information
  • Failed delivery attempts
  • Unreachable contact details

Additional shipping charges may apply for re-delivery.


Damaged or Missing Items

If your parcel arrives damaged or with missing items:

  • Notify us within 48 hours
  • Include photos and your order number
  • We will investigate and assist with a replacement or resolution where applicable

Delays & Force Majeure

We are not responsible for delivery delays caused by:

  • Courier disruptions
  • Load shedding
  • Severe weather conditions
  • Strikes or unforeseen circumstances

10. Contact Us

For shipping assistance or questions:

Email: wikusm1987@gmail.com